Refund Policy
Effective date: 2026-09-16
This refund policy applies to Products Hot and all its published services related to product photography.
At Products Hot, we strive to provide high-quality photography services. Our refund policy ensures transparency and fairness for our clients.
Eligibility for Refunds
Refunds are available for services that have not been rendered. To be eligible for a refund, you must contact us within a specified timeframe after your order.
Exclusions from Refunds
Please note that custom shoot requests and services that have already been completed are not eligible for refunds. This includes any preparations made for your shoot.
How to Request a Refund
To initiate a refund, please contact our support team with your order details. We will guide you through the process.
Processing Your Refund
Once your refund request is approved, processing may take several business days. We will notify you via email regarding the status of your refund.
Cancellation Policy
If you wish to cancel your order, please notify us as soon as possible. Cancellations are accepted before the photography session is scheduled. Once the session has begun, cancellations cannot be processed.